Copy link to clipboard
Copied
Hi,
When I tried to open an fla file, it crashed my macbook but it works with other fla files though
I tried uninstalling it and reinstalling it but it still crashes
I think it's because of the size of my fla file (it's 36 mb) or it's something else.
Hi @raineeee Just wanted to let you know that the issue with importing a h264 video on Mac is fixed in Animate v22.0.4 update released today. Please update your copy of Animate to the latest using Creative Cloud desktop app to avail the fix.
Thanks!
Mohan
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Alright, the file keeps disappearing when I put it in as an attachment and post it so I'm using a drive link instead. If that's ok.
https://drive.google.com/file/d/1HHz0eBMomX2s0Lm4vv7hqAh_wrr851Rv/view?usp=sharing
Copy link to clipboard
Copied
@raineeee thanks for sharing the file. The file contains mp4 video that's why it is not openig in macOS 12 and macOS 10.15 We are very actively working to fix this issue.
Thanks!
Arvind
Copy link to clipboard
Copied
have you tried it uninstall and reinstall? Are you on the latest version of adobe animate 22.0.3?
Copy link to clipboard
Copied
Hi @raineeee Just wanted to let you know that the issue with importing a h264 video on Mac is fixed in Animate v22.0.4 update released today. Please update your copy of Animate to the latest using Creative Cloud desktop app to avail the fix.
Thanks!
Mohan