Adobe Animate/Flash Crashing when opening or making a new file

[tyke5C9C]

Whenever I open a file or create a in adobe animate  It crashes for no reason when just a few days ago it was working fine. I Then the same thing for flash cs5.5 and flash 8 yet the same things happen

[kglad · Accepted solution]

reset your preferences: https://helpx.adobe.com/animate/using/set-preferences.html