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Damayanti Sanu
Participant
October 14, 2020
Question

Adobe Creative Cloud CCMaker v1.3.6 install problem windows 7

  • October 14, 2020
  • 1 reply
  • 3737 views

callstack: performproductsinfo exception: retrieving product information faild. reason no suitable products was found in diver.xml: product adobe animate cc and mobile device packaging (win64) minimum os version required 6.01.7601

 

 

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    1 reply

    n. tilcheff
    n. tilcheff
    Legend
    October 15, 2020

    Hi mate,

     

    Recent versions of Animate require Windows 10 and will not work on 7.

    https://helpx.adobe.com/animate/system-requirements.html

    For Windows 7 you should find an older version of Flash or Animate.

     

    Nick - Character Designer and Animator, Flash user since 1998 | Member of the Flanimate Power Tools team - extensions for character animation
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