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adobe flash cs6 won't update to animate cc

Community Beginner ,
Jan 05, 2017 Jan 05, 2017

Hello!

Whoever reading this

I have a problem , when i start downlaoding the trial of the update 'flash pro cs6 and mobile device packaging' , it stops at the middle of the downlaod and it says : Failed to update , and the download is damaged

please help if you know the solution for this problem , because i really need animate cc to do my animations

and thanks for stoping by to read this

989
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correct answers 1 Correct answer

Advocate , Jan 05, 2017 Jan 05, 2017

It's possible that your computer doesn't meet the system requirements for Animate CC.

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LEGEND ,
Jan 05, 2017 Jan 05, 2017

I don't think that CS6 is available for trial download, because it's also not a product you can buy. Did you try the Adobe Animate CC trial download instead?

Try starting on this page:

Buy Adobe Animate CC | Download Flash, vector animation software free trial

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Community Beginner ,
Jan 05, 2017 Jan 05, 2017

I clicked on the free trial of animate cc  and that's what i got http://prntscr.com/drss97

http://prntscr.com/drss97 (Yes i know it's in french)

I don't know what should i do because i don't have animate cc on creative cloud as you can see from the picture

i only have cs6 , And i'm afraid that if i re-downloaded  it again i get the same problem

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LEGEND ,
Jan 05, 2017 Jan 05, 2017

In the place where you chose "Previous Versions" you should be able to choose "All Apps" (the French version of those two). Once All Apps is selected you should see Adobe Animate in the list.

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Community Beginner ,
Jan 05, 2017 Jan 05, 2017

I selected all apps and i got this http://prntscr.com/drty9w ,, http://prntscr.com/dru0al

So i really don't see animate cc , i only have this http://prntscr.com/dru19d  which i'm downloading it to see if i'm gonna get the same problem again

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Advocate ,
Jan 05, 2017 Jan 05, 2017

It's possible that your computer doesn't meet the system requirements for Animate CC.

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Community Beginner ,
Jan 05, 2017 Jan 05, 2017
LATEST

Yes i guesse because i don't have Intel Pentium 4 , And my windows is 7 (32 bit)

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