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Adobe Staff Please...

Enthusiast ,
Oct 24, 2013 Oct 24, 2013

Adobe makes it damn difficult to contact them... so I have to go this route. Some chanegs were implemented in the forums and now I have to verify my email in order to login... pretty lame, but whatever. The problem is the email address I used is no longer in existence, so I have no way to verify. What I need is someone from Adobe to change the email address associated to my account...

Can someone please email me about this at:

[Removed personal email (after kglad passed the message)]

Anyone care to take bets on that actually happening???

Message was edited by: sinious

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ActionScript
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Community Expert ,
Oct 24, 2013 Oct 24, 2013

i passed your message on to the adobe staff.

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Enthusiast ,
Oct 26, 2013 Oct 26, 2013

Thanks kglad. As expected, haven’t heard a thing.

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Community Expert ,
Oct 26, 2013 Oct 26, 2013

sorry.  i posted your current email address, mentioned you were having a problem and assumed an admin would contact you.

unfortunately, they responded to my post saying your account is associated with dmennenoh@mgicommunications.com and asking you to login in using that email address and i failed to check for that admin response until just now and i know you can't login using that email address.

anyway, i do have the attention of an admin and i now posted the issue with you no longer having access to that email address.  so, don't give up, yet.

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Enthusiast ,
Oct 28, 2013 Oct 28, 2013

Thanks much! I didn’t even know I had an mgicommunications email on an Adobe account. The account I use(d) is dave@blurredistinction.com<mailto:dave@blurredistinction.com>, that’s my dmen username account. I want that account simply switched to use dmennenoh@gmrmarketing.com<mailto:dmennenoh@gmrmarketing.com>

Anyway, no worries. I’ll just go ahead and make a new account and start over with points. Had to do it before cause of stuff like this, sure I’ll need to do it again too. ☺

Thanks kglad

Dave

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Community Expert ,
Oct 28, 2013 Oct 28, 2013

at least one admin can't change your email address.  they've asked another.

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Community Expert ,
Oct 31, 2013 Oct 31, 2013

has the problem been fixed?

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Enthusiast ,
Oct 31, 2013 Oct 31, 2013
LATEST

Hey kglad, nope not been fixed. But like I said – I 100% expect that of Adobe.

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