After upgrade of Animate 2021, it crashed with MacBook Pro 0S 10.15.7

[Lazzari]

I have the same problem of another user I've seen. After upgrade of Animate 2021, it crashed with MacBook Pro 0S 10.15.7.

What can I do?

[kglad]

sounds good.

[Erin Duquette]

@Mohanaraj ...hi i've been searching adobe forums and NO you have not identified the problem!  I purchase a brand new M1 imac and installed adobe animate and I have lost all ability to create a file beyond the first day, i've been through 12 hours of your help and tech desk and i've recreated the file several times in different ways only to have the same thing happen 24 hours later!  THIS IS NOT FIXED.  I am no longer able to use adobe animate on a brand new machine that was recommended by adobe!  what is going on?!  i've lost a week and a half of hard work over this!!!  

Erin

[kglad]

please don't post duplicate messages.  return to your previous thread and continue the discussion there.