Animate 20.0.1 says "errore" when opening some files

Participant ,
Dec 11, 2021 Dec 11, 2021

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Hi, I just had trouble opening a good many old Animate files (created around 2015).

I thought "Oh, no... corrupt files?!?"

Instead, I solved it by downloading Animate 21.0.9. Files were opened perfectly.

So, the latest Animate has a problem with some files (Adobe please look into this).

 

This (I hope useful) post is for those who've bumoed into thie problem.

 

cheers

 

adobe error.jpg

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Participant ,
Dec 11, 2021 Dec 11, 2021

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I apologise for the typos in my post. I must be dumb but I can't find an EDIT button anywhere to correct it... (?!?).

Josh

 

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Adobe Community Professional ,
Dec 11, 2021 Dec 11, 2021

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Thanks for letting us know about the problem.

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Mentor ,
Dec 11, 2021 Dec 11, 2021

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More info:

https://community.adobe.com/t5/animate-discussions/problems-with-an-old-fla-files-as-a-xmas-gift/td-...

 

More of the same:

https://community.adobe.com/t5/animate-discussions/i-just-upgraded-to-adobe-animate-22-0-and-i-can-n...

 

Nick - Character Designer and Animator, Flash user since 1998
Member of the Flanimate Powertools Team - extensions for character animation

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Participant ,
Dec 12, 2021 Dec 12, 2021

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Thanks for this additional info, Nick. I hope it's really just a bug! 

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Adobe Community Professional ,
Dec 12, 2021 Dec 12, 2021

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 have you tried the latest adobe animate 22.0.1?


Multimedia Developer, Character Creator, and Animator.

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Participant ,
Dec 12, 2021 Dec 12, 2021

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Yes, that's the version I have and that won't open a large bunch of old files.

 

I can't say which date the "cutoff" would be, prior or latter to which the problem arises, but I tried some files from last year and they opened OK. The ones that wouldn't open go back five or six years, say 2015 - 2016.

 

Animate 2021 (21.0.9) will open them all fine. 

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Participant ,
Jan 11, 2022 Jan 11, 2022

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As far as I can tell, this problem has not been solved by latest update 20.0.

I am still getting error messages when opening old files (not ancient files... just old ones, like from 2016). I can still open them with 21.0.9, but this remains a very worrisome bug.

What if 21.0.9 gets discontinued? Without that army knife will we just be left with loads of lost old work?

Please Adobe, speak up...

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Participant ,
Jan 11, 2022 Jan 11, 2022

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Errata corrige: I meant of course the problem has not been solved by 20.0.2. The "2" was lost in typing.

Question: why can't Adobe Community posts be edited? Or at least, I can't find any button to do this. Thanks 🙂

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Participant ,
Feb 09, 2022 Feb 09, 2022

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Just keeping track of this bug... just updated to version 22.0.3 and still can't open not even old but simply old-ish files.  Please Adobe, check this bug out, its' a pretty scary one.

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Participant ,
Mar 01, 2022 Mar 01, 2022

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Here I am again: just installed 22.0.4, bug still there, holding on stoically.

Still can't open old files. "Error", "Error", "Error".....

This gets more and more worrisome. Adobe, are you there?

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Participant ,
Mar 21, 2022 Mar 21, 2022

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Usual update, bug still not fixed.

Animate 22.0.5 cannot open files dating back to 2016 - 2017. Still need to dedicate useless Disk space to Animate 2021 just to be sure I can open old work. 

Adobe? Hey...

 

 

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Participant ,
Mar 21, 2022 Mar 21, 2022

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LATEST

Usual update, bug still not fixed.

Animate 22.0.5 cannot open files dating back to 2016 - 2017. Still need to dedicate useless Disk space to Animate 2021 just to be sure I can open old work. 

Adobe? Hey...

 

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