animate 2021 stuck on the bottom of the screen even after re install

New Here ,
Aug 11, 2021 Aug 11, 2021

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hello my animate is stuck in the bottom of the screen , i tried uninstalling it and the same thing happens , i cant close the app have to force close. anyone have any solution for this?

 

thank you

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Adobe Community Professional ,
Aug 12, 2021 Aug 12, 2021

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insert* a screenshot showing the problem.

 

*

kglad_0-1628780819258.png

 

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Community Beginner ,
Aug 12, 2021 Aug 12, 2021

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Connect a second screen to your computer and see if the window once to a better location for you to access. If it does, my recomendation would be to move animate back to you 1st "original" screen before disconnecting the second display cable.

I had this problem occur once. It was caused because I had a second monitor connected to my mac and animate was on that second monitor. When I disconnected it without dragging animate back down to the mac screen it was stuck like yours.

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New Here ,
Aug 19, 2021 Aug 19, 2021

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After I did a full uninstall of everything Adobe and restarted computer, then reinstalled it , haven't had a problem since , thank you for the response  

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Adobe Community Professional ,
Aug 19, 2021 Aug 19, 2021

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you're welcome.

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