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Animate 2024 first tutorial... Won't export to .MP4

Community Beginner ,
Dec 10, 2023 Dec 10, 2023

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New user here.  Going through my second tutorial.
This is the Fish animation.  I attempt to export to *.mp4 and it stalls at 60%. (Never exports)
If Adobe Animate can't export and create mp4's why am I paying for it?
I didn't have time from when I started my 1 week free trial to now, so am a paying subscriber.

Now My first hour into using Animate I have seen 2 bugs.

The first appears to be minor, but not being able to export to *.mp4... that is my entire point of trying the software.

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Community Beginner ,
Dec 10, 2023 Dec 10, 2023

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The other bugs are minor relating to selecting assets during the "run pig" tutorial.  I didn't attempt to export that tutorial.
Here are the screenshots from that bug fest :).
Kudo's to the understaffed and underpaid Adobe QA team.  Boos and Hisses to Agile development model that is producing bad software.

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Community Expert ,
Dec 10, 2023 Dec 10, 2023

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open animate 

create something quickly 

export to video

 

any problem?

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New Here ,
Jan 10, 2024 Jan 10, 2024

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I'm also having trouble exporting my adobe animate video. Not sure what can be the issue. I doubt it's a payment issue but will find out soon enough.

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Community Expert ,
Jan 10, 2024 Jan 10, 2024

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did you follow the steps i suggested?

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New Here ,
Jan 11, 2024 Jan 11, 2024

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Yes, still get same issue.

Screenshot 2024-01-11 at 8.28.37 AM.png

 

I'm not sure if the pay now pop up has to do something with it everytime it boots up as it gets in the way but I tried even after booting up and then exporting but still same issue.

Nothing shows in the log or error files either.

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New Here ,
Jan 11, 2024 Jan 11, 2024

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Ok, so I finally managed to export and here's what I did. Instead of clicking the play button on the top right of the screen. I went FIle > Export Video/Media > Changed destination folder from cloud folder to a local folder and it exported.

I'm assuming icloud drive is not compatible with adobe export feature?

I'm new to creating animations/videos so not sure if there is compatibility.

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Community Expert ,
Jan 11, 2024 Jan 11, 2024

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ame has to find your file and if it's not local (or is in a non-accessible folder), it's not going to be found.

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