Animate 21.0.7 update is now live!

Adobe Employee ,
Jun 08, 2021 Jun 08, 2021

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Hi All,


The latest update of Adobe Animate 21.0.7 is now available for you to download and install. This update contains important functional, security and stability improvements. Learn more about the update at
https://helpx.adobe.com/animate/kb/fixed-issues.html

 

Thanks,

Preran

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Explorer ,
Jun 12, 2021 Jun 12, 2021

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mazels!!!

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Community Beginner ,
Jun 13, 2021 Jun 13, 2021

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Animate can't save the file correctly. 

 

And can't open even file saved as xfl "an error occured opening file..." 

I lost my work file. 

 

Please correct the bug. It seems already happened with Adobe Animate 2017-2018 versions! 

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Explorer ,
Jun 16, 2021 Jun 16, 2021

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I have a similar problem, I had a v2018 file.

It cannot open now and I already de-installed the 2018 version of Animate, because all seemed to be working fine..

 

I lost work on two files, that I know of now, I get the same nasty requester in both files:

One I cannot close

"AIR SDK no longer supported for Animate" (but in Dutch, my interface is still Dutch even though I tried to change it many times to English, I speak Dutch, so no biggy, just irritating.)

 

Only option to close the requester is: go to help. I get sent to this page:
https://helpx.adobe.com/nl/animate/kb/get-started-with-latest-airsdk.html?mv=product&mv2=an#

Then the file is not loaded at all. It was working fine yesterday with 2018..

And some other even older files are fine.. What is happening?

 

There was no AIR SDK in the file. It was just an animation. No interaction whatsoever.

This is a potentially MAJOR bug! And I dread to think how much work I lost.

It might fix it for now if I can reinstall version 2018, but if I can't (and right now, I can only install , who knows how many other files will refuse to open.

 

 

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Explorer ,
Jun 16, 2021 Jun 16, 2021

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Older files do not open at all. I may have lost a lot of work.
Some work, some don't. No telling which ones.

 

I had a v2018 file.

It  will not open now and I already de-installed the 2018 version of Animate, because all seemed to be working fine..

 

I lost work on two files, that I know of now, I get the same nasty requester in both files:

A requester I cannot close (see preview)

"AIR SDK no longer supported for Animate" (but in Dutch, my interface is still Dutch even though I tried to change it many times to English, I speak Dutch, so no biggy, just irritating.)

 

Only option to continue the requester is: go to help. I get sent to this page:

https://helpx.adobe.com/nl/animate/kb/get-started-with-latest-airsdk.html?mv=product&mv2=an#

 

Then the file is not loaded at all. I get asked to create a new file.

It was working fine yesterday with 2018..

And some other even older files are fine.. What is happening?

 

There was no AIR SDK in the file. It was just an animation. No interaction whatsoever.

This is a potentially MAJOR bug! And I dread to think how much work I lost.

It might fix it for now if I can only reinstall version 2018, but if I can't (and right now, I can only install , who knows how many other files will refuse to open.
I am in the middle of a time-sensitive production and there is months of work in these files.

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Adobe Employee ,
Jun 16, 2021 Jun 16, 2021

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Hi - Looks like the Publish Target is set to AIR in your file and AIR SDK is needed to open such file. We used to package AIR SDK with Animate in 2018 but it has been removed later on and hence this dialog. File should get opened if you add the SDK by following the steps described in https://helpx.adobe.com/nl/animate/kb/get-started-with-latest-airsdk.html  

 

However, could you please share one of the fla file with which you are facing this issue for us to validate from our side?

 

Thanks!

Mohan

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Explorer ,
Jun 16, 2021 Jun 16, 2021

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Thanks for the answer!
I'll try that, but I cannot share the file right now as the project is
still being created and is under embargo.

I still don't really understand how the publish target could be set to AIR
SDK, since I only ever used it (succesfully) to export to PNG.
Is this something that happens if you hit ctrl-enter at some point? That
used to be the shortcut back in the day and I may have done that at some
moment trying to play back the file (which is just enter)

Another thing that might help me is to put older versions of Animate in CC
to install again.
Any chance of that?

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Explorer ,
Jun 16, 2021 Jun 16, 2021

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I see you work at adobe. Can you give me a way to share the file only with you?

Then I can share the file if you can guarantee it will not leak.

There might be a way, I am new to the forums, never had much trouble until lately.

And I would very much like to see this resolved.

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Adobe Employee ,
Jun 16, 2021 Jun 16, 2021

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Hi - yes, please send it to me at mohanraj@adobe.com 

 

Thanks!

Mohan

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Explorer ,
Jun 16, 2021 Jun 16, 2021

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I just sent a wetransfer link to you!
I am having some trouble with the instructions on the page you sent me.
I can download the SDK, but then it stops, no idea where to extract it..?

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Explorer ,
Jun 16, 2021 Jun 16, 2021

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Small update that might help someone in the same position (but not me, alas)

Importing the fla gives me the sound that was in the timeline.

So if that was a thing for you, you can still recover that.

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Adobe Employee ,
Jun 16, 2021 Jun 16, 2021

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Hi - Thanks for sharing the file and it turned out that the publish target is set to AIR for Desktop hence it expects the SDK to present. You can extract it on any location and browse to the location in Manage AIR SDK dialog. Once done, you will be able to open the file without any issues.

 

Thanks!

Mohan 

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New Here ,
Jun 29, 2021 Jun 29, 2021

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I am an animator been working on After effects. I was really concerned about the grading feature introduced earlier in 2020. I  found it a little difficult to handle because it took so much time handling, but as I dig into the new feature introduced in 2021 I am amazed to know that it really worked out for me. Working for a reputable [link removed by moderator] company makes you do work on top quality and with no compromise.

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New Here ,
Jul 04, 2021 Jul 04, 2021

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Hi, 

It is not updating and I cannot downgrade it since last version 21.0.7 is on. I also tried to complete uninstall and reinstall it but it does not let me to do it as well.  Any advice please?  My error code at the upgrade is 198. IEven this error is not mentioned in Adobe Errors..or maybe I missed it..

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Enthusiast ,
Jul 04, 2021 Jul 04, 2021

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Adobe Animate 21.0.7.

Objects are often misplaced when using the keyboard to move them.

The object will run to other coordinates, and move 1 object and other objects will also jump.

 

ydwt.gif

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Adobe Community Professional ,
Jul 16, 2021 Jul 16, 2021

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If you want to request changes or new features to Adobe Animate. Here you go.

https://adobe.allegiancetech.com/cgi-bin/qwebcorporate.dll?BPY8J4


Multimedia Developer, Character Creator, and Animator.

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New Here ,
Jul 20, 2021 Jul 20, 2021

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So do you added button to downgrade to animate 2018?
Or maybe you know how to install animate 2018 back? Or to transfer it from old pc to new one? Im getting message that AAM is damaged, but i cant find any link to download it or animate 2018.

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New Here ,
Jul 31, 2021 Jul 31, 2021

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I cannot wait for that 😄

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Community Beginner ,
Aug 16, 2021 Aug 16, 2021

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Well after a couple of months of use, I love the new changes (updates). Everything has worked great, at least for me!

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New Here ,
Aug 18, 2021 Aug 18, 2021

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LATEST

I'm enetering my 2nd year filmmaking course with Lancaster University and BSOA, where animation is going to focus high this semester, the new updated Ae book with its lessons will prove very useful for me very soon, I've already started the tutorials so I start of on the front foot.

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