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Animate all builds i can access has no audio

New Here ,
Mar 24, 2023 Mar 24, 2023

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I'm having an issue with my audio to
I'vr tried every verson of aniamte i can acsess, but the only way audio ever plays is through the Test button in sound propertys, this is across all versions
I've made sure my audio is 16bit 44khz but nothing works, when i press play in the library it istantly snaps off
I'm so confused!

TOPICS
Error , How to , Import and export , Other , Product issue , Timeline

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Community Expert ,
Mar 25, 2023 Mar 25, 2023

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uninstall animate including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

 

then reinstall and retry.

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