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Animate cc 2023 latest version 23.0.2 is extremly laggy on Mac M2 Pro

Community Beginner ,
Oct 05, 2023 Oct 05, 2023

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The software is very slow and laggy on my new Mac M2 Pro. There's a half-second delay with my stroke and eraser, or when I rotate/drag the canvas, or redo/undo a stroke (the error "animate is processing strokes please wait" appears regularly),etc.

Got the Same version on PC and never had that issue. How do I fix it?

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correct answers 1 Correct answer

Community Beginner , Oct 09, 2023 Oct 09, 2023

EDIT: I found a temporary solution for this: Pull the canvas out of the workspace and make it a separate window. It now runs perfectly smooth and even the playback can play in real time with little to no framerate drop!

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Community Expert ,
Oct 06, 2023 Oct 06, 2023

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are you using sonoma os?

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Community Beginner ,
Oct 06, 2023 Oct 06, 2023

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its Ventura 13.2.1

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Community Expert ,
Oct 07, 2023 Oct 07, 2023

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what if you use a previous version?

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Community Beginner ,
Oct 08, 2023 Oct 08, 2023

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I'm not sure if we can downgrade a mac os though. Photoshop and AI works fine so I think it's bc of software

 

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Community Expert ,
Oct 09, 2023 Oct 09, 2023

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my ambiguity.  use a previous animate version.

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Community Beginner ,
Oct 09, 2023 Oct 09, 2023

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downloaded 22.0. Still the same issue...

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Community Expert ,
Oct 09, 2023 Oct 09, 2023

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did you migrate anything related to adobe onto the ventura computer?

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Community Beginner ,
Oct 09, 2023 Oct 09, 2023

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Nope. Its a brand new Macbook. Lemme uninstall animate cc and reinstall again. 

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Community Expert ,
Oct 09, 2023 Oct 09, 2023

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restart your macbook

connect it to a power source 

 

if those fail, how much ram?

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Explorer ,
Oct 09, 2023 Oct 09, 2023

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Unfortunately the current versions of animate struggle to keep up with high resolution of the MacBook displays- try doing it with a smaller window size (not full screen) and see if it's better. Apparently there's a new version of Animate coming out that has much better performance but nobody knows when that will actually release.

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Community Expert ,
Oct 09, 2023 Oct 09, 2023

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Sometime this week most likely.

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Community Beginner ,
Oct 09, 2023 Oct 09, 2023

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OMG you're right, I can't believe this is actually the issue. But now the problem is Animate will only stop lagging if the window size is very small, to the point where it's hard to animate on it :((

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Community Beginner ,
Oct 09, 2023 Oct 09, 2023

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EDIT: I found a temporary solution for this: Pull the canvas out of the workspace and make it a separate window. It now runs perfectly smooth and even the playback can play in real time with little to no framerate drop!

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Explorer ,
Oct 09, 2023 Oct 09, 2023

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Nice!

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