Animate CC doensn't sync settings to Cloud

[danasb352]

Animate CC 2018, Mac OS Sierra

It doesn't sync settings to cloud. All it does, is fetching older sync file from my previous syncs. I decided to try and delete the file on the cloud through Manage Account link, and now when I click Sync in Animate, it just doesn't do anything at all.

Syncing is enabled in Creative Cloud (I tried to disable and enable it)

[Preran · Accepted solution]

Hi Danas,

I haven't heard of a similar issue with Adobe Animate CC previously. See these help documents and let us know if they helped you.

Adobe Creative Cloud File Sync | Known issues

If you still have issues, follow the suggestion from Ken Rice in this post.

Creative Cloud Sync Issues

Thanks,

Preran