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Animate cc error when import psd text as vector outline

Community Beginner ,
Jan 27, 2023 Jan 27, 2023

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"The import did not finish because an unknown error occurred" shows up when I import my photshop files text to a vector outline in Animate cc. I've worked with psd files in animate for years and now it causeing me to have this error if there is any text in my file.

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Community Expert ,
Jan 27, 2023 Jan 27, 2023

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you're doing better than me.  my animate (23.0) crashes when i import a psd file with text and when i drag and drop one.  the same file without text, no problem.

 

looks like an animate bug.

 

can you remove your text in ps and readd it in animate?

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Community Beginner ,
Feb 01, 2023 Feb 01, 2023

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Through process of elimation I realized it was the text making the whole PSD import crash. I was able to convert the text into shapes and that made it so I could import the PSD.

 

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Community Beginner ,
Feb 01, 2023 Feb 01, 2023

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I've also been having the issue if I use the arrow keys when naming my file to plublish, the whole dialog box disapears. Has that been happening to you?

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Community Expert ,
Feb 02, 2023 Feb 02, 2023

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why would you use arrow keys to name a file?

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Community Expert ,
Jan 27, 2023 Jan 27, 2023

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What OS are you using?

 

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Community Expert ,
Jan 28, 2023 Jan 28, 2023

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win 10. 

 

could also test on mac.

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Community Beginner ,
Feb 01, 2023 Feb 01, 2023

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Ventura 13.0.1

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Community Beginner ,
Feb 02, 2023 Feb 02, 2023

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It looks like the newest animate cc update fixed this.

 

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Community Expert ,
Feb 02, 2023 Feb 02, 2023

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okay 

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