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Animate cc - html doesn't run in browser

Community Beginner ,
Jul 28, 2019 Jul 28, 2019

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Hi,
I want to make a html canvas. Ok, in animate it's all right and I can test the project from animate to the browser.
But, after the export it (html-file) doesn't run in the browser (Safari, Chrome, Firefox), if I copy it in the browser, as in this example: Adobe Animate CC: Add to HTML web page (Updated Version) - YouTube
It also doesn't run if I put it in a subdirectory on my website and try a link. But why?

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correct answers 1 Correct answer

LEGEND , Jul 28, 2019 Jul 28, 2019

1) Animate HTML content generally won't run from the local file system due to overzealous browser security restrictions.

2) You can't just throw the HTML file on your web server. You also have to upload the resource folders that Animate generates, in the same relative locations to the HTML file.

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Community Expert ,
Jul 28, 2019 Jul 28, 2019

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LEGEND ,
Jul 28, 2019 Jul 28, 2019

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1) Animate HTML content generally won't run from the local file system due to overzealous browser security restrictions.

2) You can't just throw the HTML file on your web server. You also have to upload the resource folders that Animate generates, in the same relative locations to the HTML file.

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Community Beginner ,
Jan 27, 2020 Jan 27, 2020

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I'm having the same issue, but I don't think it's the file location.  I keep getting "failed to load resource: server responded with a status of 500" error from the first line of my Javascript.

What do I do about the overzealous browser security settings you mentioned?  Run it from the server?  How do I do this?

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New Here ,
Feb 11, 2020 Feb 11, 2020

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This is happening to me as well. I have followed all guidelines to exporting the HTML file from Animate, then upload to its own directory withing the public_html directory and the page does not show any content. Instead, you see a 404 page error. Is there someone that could help me look at the original file?

Thanks!

 

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Community Beginner ,
Jul 29, 2019 Jul 29, 2019

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Thanks, the folder was in the wrong directory. Now it works 🙂

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New Here ,
Feb 29, 2020 Feb 29, 2020

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I have the same problem but I haven't moved my files... I don't get it 😞 

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New Here ,
Jun 05, 2020 Jun 05, 2020

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Hi ! have you find a solution ? my buttons don't run in the browser chrome, safari... just Edge

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New Here ,
Mar 10, 2021 Mar 10, 2021

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Hi same with me, buttons only run in Edge, chrome, opera not working, please how to fix this ?

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Community Beginner ,
Mar 22, 2022 Mar 22, 2022

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Have you?

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Community Beginner ,
Mar 22, 2022 Mar 22, 2022

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Have you found a solution? I am almost losing a client because of this problem.

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Community Expert ,
Mar 22, 2022 Mar 22, 2022

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Hi.

 

What exactly is going on?

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Community Beginner ,
Mar 22, 2022 Mar 22, 2022

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Hello, 

Thank you for your reply! 

This is my client's website which I made in 2019, I haven't touched it and no one has access to it, but suddenly, all the animations disappeared, and I have no idea why. 

https://psychotherapie-couple-famille-lausanne.ch/

The website is made on WP and the animations inserted with an iframe. 

What should I do? 

Thank you in advance! 



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Community Expert ,
Mar 22, 2022 Mar 22, 2022

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New Here ,
May 12, 2022 May 12, 2022

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I might have a similar issue. Or, the createjs has an issue with my project?  It tests locally okay until about done with project. Now browser is just white with spinning preload icon. 

Here's the console error I'm seeing:

AdventurerSteve_0-1652362702176.png

 

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