Animate CC slows down drastically when I click on any text box

[Guest]

Hey guys,

It's been happening for quite a while now and I have no idea what to do and it's making my job way slower.

Every time I click with the selection tool on any text box, it takes 1 to 2 MINUTES (!!!) to actually select the text, and then another 1 or 2 minutes when I try to edit the text box.

All other elements work normally, this happens only with the text, so it's very weird.

Ps: I'm using a 27" up-to-date iMac with OS X El Capitan and 24GB RAM, so this makes no sense to me.

Please help me find a solution.

Thank you!

[kglad · Accepted solution]

your os is old.  you might want to update it.

if this problem occurs after restarting your computer, you could also try resetting your preferences -

http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html

    (or remove Win:  C:\Users\<username>\AppData\Local\Adobe\Animate CC <version>\ and

                                  C\Users\<username>\AppData\Roaming\Adobe\Animate\<version>\

                        Mac:   /Users/<username>/Library/Application Support/Adobe/<Animate CC version>/ and

                                    /Users/<username>/Library/Preferences/Adobe/Animate/<version>/)