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Animate CC Stuck after advanced layers.

New Here ,
Aug 15, 2018 Aug 15, 2018

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After accidentally clicking on the "Off: in the layers section (to turn on advance layers). A box popped up and now I cannot do anything. I cannot click anywhere else on the screen and I cannot close Animate CC. Has this happened to anyone else?

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Aug 16, 2018 Aug 16, 2018

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Hi there,

Many apologies to find you in this trouble.

I am unable to find any such instance in past, therefore it seems to be a file specific issue to me.

Would you mind sharing your .muse file with us so that we can investigate and try fixing it.

For sharing it you can utilize any file sharing service like Dropbox, or Creative Cloud and send the download link to me in a private message.

*For doing a private message hover the mouse on my picture and click "message".

Thanks,

Ankush

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