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Animate cc won't play

New Here ,
May 31, 2018 May 31, 2018

Hey, so I haven't seen this issue around but in the program I can't get animate to play my scene, it's not a symbol or anything, just the scene altogether. I noticed that this starts after rotating the canvas and the only way to get it to play the scene is to save, close and then reopen. It's rather inconvenient so I was wondering if there was any way to fix this outside of restarting flash.

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correct answers 1 Correct answer

Adobe Employee , Jun 04, 2018 Jun 04, 2018

Can you try recreating preferences and let us know if it helped?

Re-create preferences

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New Here ,
May 31, 2018 May 31, 2018

I should add that upon pressing play the red timeline marker disappears and the play button goes to the pause icon as if it is playing, but nothing happens

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Adobe Employee ,
Jun 04, 2018 Jun 04, 2018
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Can you try recreating preferences and let us know if it helped?

Re-create preferences

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