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Animate is processing strokes. Please wait. stuck at 0%

New Here ,
Aug 10, 2019 Aug 10, 2019

The past few days I have using this program everything was fine, but today I can't do anything. Even if I do 1 stroke and try to save a pop up stops me and just stays there forever. After waiting for some time i've noticed that Animate started consuming lots of space on my computer making itself not respond. I've seen other people have this problem but it was 2 years ago so it should be fixed by now.
animatesucks.png                                     animatesucks.png

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correct answers 1 Correct answer

Community Expert , Aug 11, 2019 Aug 11, 2019

reset your preferences -

  https://helpx.adobe.com/animate/kb/animate-cc-crashes-on-launch-startup.html

    (or remove Win:  C:\Users\<username>\AppData\Local\Adobe\Animate CC <version>\ and

                                  C\Users\<username>\AppData\Roaming\Adobe\Animate\<version>\

                        Mac:   /Users/<username>/Library/Application Support/Adobe/<Animate CC version>/ and

                                    /Users/<username>/Library/Preferences/Adobe/Animate/<version>/)

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Community Expert ,
Aug 11, 2019 Aug 11, 2019
LATEST

reset your preferences -

  https://helpx.adobe.com/animate/kb/animate-cc-crashes-on-launch-startup.html

    (or remove Win:  C:\Users\<username>\AppData\Local\Adobe\Animate CC <version>\ and

                                  C\Users\<username>\AppData\Roaming\Adobe\Animate\<version>\

                        Mac:   /Users/<username>/Library/Application Support/Adobe/<Animate CC version>/ and

                                    /Users/<username>/Library/Preferences/Adobe/Animate/<version>/)

Translate
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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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