ANIMATE/MEDIA ENCODER NOT EXPORTING MP4. NOT EVEN QUEUED!

New Here ,
Jul 26, 2021 Jul 26, 2021

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This issue still effected me when completely up to date. I've down versioned to work around, incase it was an update bug.
Currently running Versions: AME - 14.9   AANIMATE - 21.0.6

The main issue comes from trying to export a scene from animate (B/W line animation):
FILE>EXPORT>EXPORT VIDEO/MEDIA function.
It simply doesn't "DO IT"
Now, what I have tried is duplicating the same layers in a new scene, and this worked ONCE, and never again.
I've also uninstalled various times, both programs.
I've also cleared all caches, and BG data.
The "solution" of doing this via Premier/AE is TIME CONSUMING for a simple export.
I've check the queue logs, and it looks like this:

Screen Shot 2021-07-26 at 1.12.20 PM.png

Not sure what's the problem, was hoping someone here could shed some light, maybe it's a simple unchecked box, or some obscure setting.
It's been really cutting into my work time, and I'm severly annoyed with AME.
Is this an animate issue or AME?

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Import and export , Other , Performance

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New Here ,
Jul 26, 2021 Jul 26, 2021

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UPDATE:

AME will queue an UNSAVED, unnamed NEW scene from animate, but will not queue/export a SAVED, NAMED scene.

For instance, I merely copied the layers of my working scene into a NEW scene with the same settings.
I exported the file, and AME took it. 

HOWEVER, it STILL refused to export on my second test where I SAVED and NAMED the scene BEFORE exporting.

Not sure if this helps, but it's annoying.

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Adobe Employee ,
Jul 26, 2021 Jul 26, 2021

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Hi, are you saving the file locally or in a network/shared location? Can you please share the path here to see if anything in the path leading to this?

 

Thanks!

Mohan

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New Here ,
Jul 27, 2021 Jul 27, 2021

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Saving locally on my desktop.
I was exporting to a local folder in my computer, lazily still in my downloads.
Downloads>folder

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New Here ,
Jul 29, 2021 Jul 29, 2021

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Seems like this answers right,,, i am  agree with this

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Adobe Community Professional ,
Jul 29, 2021 Jul 29, 2021

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export as a quicktime file, then you can take it into media encoder.  


Multimedia Developer, Character Creator, and Animator.

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New Here ,
Jul 30, 2021 Jul 30, 2021

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Been finding that duplicating my layers into a new untitled scene, and exporting without saving has been a work around.
Still not sure why animate isn't exporting "named and saved" files. it's all local.

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