Unable to export to video. I selected File/export to video for my short animation on Animate cc; clicked on dialogue of how much of my animation to export and selected export at bottom . Nothing happened after that. Since AME was not opened ,I searched and opened my AME/ media encoder and went through the above process again. I selected export from the prompt. I've waited 20 minutes and there's nothing on queue in AME. No dialogue from Animate if there's a problem. What's going on and how can I export to video?
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There is a known issue with the latest version of Media Encoder (ver 15.4) on Mac. As a workaround to this, please install previous version of Media Encoder (ver 15.2) and try exporting video again.
You're welcome. We will update once the issue is fixed.
Hi @Francisco X5CEC This issue has been addressed in the latest Animate update 21.0.9 released today. Please update your copy of Animate & AME to the latest using Creative Cloud Desktop application to avail the fix