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Animate not refreshing device list

New Here ,
Jul 07, 2021 Jul 07, 2021

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I'm unable to refresh my device list in Animate 21.0.7 with the latest Harman SDK 1.533

When I connect my iPad it no longer is on the device list.  Unable to test or install the app I'm building in Animate onto my iPad.

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Community Expert ,
Jul 12, 2021 Jul 12, 2021

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restart your computer

try a different port

try a different cable.

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New Here ,
Jul 16, 2021 Jul 16, 2021

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i gave up on the old computer. no connection yet.   Now trying my new Macbook 11.4.  latest Harman SDK.   Looks like there are installation errors with the Harman SDK.  Unable to connect my android phone.  Tried restart.  see attached screenshot.   I recalled many months ago there was something with maybe an AOT file??.  Can't recall. Not a lot of info on the Harman forum.  Any way to point me to the correct solution?  

 

Screen Shot 2021-07-16 at 1.04.15 PM.pngScreen Shot 2021-07-16 at 1.04.57 PM.pngScreen Shot 2021-07-16 at 1.05.25 PM.pngScreen Shot 2021-07-16 at 1.06.12 PM.png

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New Here ,
Jul 16, 2021 Jul 16, 2021

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same problem connecting iPad

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Community Expert ,
Jul 16, 2021 Jul 16, 2021

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warnings you can ignore (if you were careful to download from harmon).

 

why don't you have a certificate and password?

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New Here ,
Jul 17, 2021 Jul 17, 2021

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oh yes, I ignore them. On the second time around publishing those don't pop up. 

 

I had the cert for the iOS version. this was a quick test on the android version.   Same problem on any project I have with certs have no idea why this new computer won't detect any devices either iPad or Android.    Has anyone at Harman see this problem? Seems legit and duplicatable since two of my computers are not able to see devices.

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Community Expert ,
Jul 17, 2021 Jul 17, 2021

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ok, first what's Harman SDK 1.533??  there's no such harman air version.

 

the current latest is 33.1.1.554

 

kglad_0-1626572487051.png

 

 

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New Here ,
Jul 19, 2021 Jul 19, 2021

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ah yes. every Monday I wake up and there is a new SDK version. 

looks like .554 was installed after ignoring all the "developer not recognized" .

iOS device is visible now.

 

 

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Community Expert ,
Jul 19, 2021 Jul 19, 2021

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good to hear.

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