Animate randomly closing

[UltraTanooki]

While working in Animate CC this morning it has taken it upon itself to close randomly while I am working.  The last two times it happened while I was using sliders working with gradients.  Does anyone have a similar experience. 

[kglad]

restart your computer and continue working.

save your fla with increasing version numbers appended to your fla file name so you never have to worry about losing a significant amount of work, if that's an animate crash while saving.

[_keyframer]

This doesn't sound like a wide-spread problem. If restarting your computer doesn't help, I'd uninstall/reinstall Animate and see if it continues.

[UltraTanooki]

I tried bot of those, but no luck. I am just saving constantly, and the occurrences seem to have slowed. 

I do appreciate the reply

[kglad · Accepted solution]

if restarting fails, reset your preferences -  http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html

    (or remove Win:  C:\Users\<username>\AppData\Local\Adobe\Animate CC <version>\ and

                                  C\Users\<username>\AppData\Roaming\Adobe\Animate\<version>\

                        Mac:   /Users/<username>/Library/Application Support/Adobe/<Animate CC version>/ and

                                    /Users/<username>/Library/Preferences/Adobe/Animate/<version>/)

[Divyak_Gaur9478]

no working and this link is not open

[kglad]

it's seven years old.  thinks change.