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Animate won't export to Media Encoder

Community Beginner ,
Apr 04, 2020 Apr 04, 2020

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I use a Mac desktop and have been exporting media regularly with no problem. Now, Animate times out and Media Encoder doesn't create an .mp4 file. I've seen a number of posts relating to this but none with a solution for me.

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correct answers 1 Correct answer

Community Expert , Jun 21, 2023 Jun 21, 2023

Yeah this always seems to be an issue lately. But at the end of the day at least it's not an adobe big bug it's just Mac security. Basically you have to tell Mac that you want your adobe software to be able to communicate, but it's all for good reason. But know they know and know is have the battle. 

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Guru ,
Apr 04, 2020 Apr 04, 2020

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Here's a solution for you 🙂

https://community.adobe.com/t5/animate/export-issue-stops-mid-export/td-p/10424361?page=1

 

Nick - Character Designer and Animator, Flash user since 1998
Member of the Flanimate Power Tools team - extensions for character animation

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Community Beginner ,
Apr 04, 2020 Apr 04, 2020

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Hi,

 Thanks for responding. I saw that and don't know where to find that Sequence Setting window. Why do I have to do all that now when it was working just fine on the project that I was working on yesterday?!

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Guru ,
Apr 04, 2020 Apr 04, 2020

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Hi mate,

 

To export a PNG sequence go to Export > Export Movie... and there choose PNG sequence

Clipboard-1.png

 

As to why you have to suffer, I have no idea.

Something must have changed on your computer and for that the potentially responsible parties might be you, Adobe or Apple.

 

 

 

Nick - Character Designer and Animator, Flash user since 1998
Member of the Flanimate Power Tools team - extensions for character animation

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Community Beginner ,
Apr 04, 2020 Apr 04, 2020

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Ok, here are some points of clarification for other people who are trying to follow those other directions:

 

This solution bypasses using Media Encoder from Animate altogether. You are going to export the images from Animate to a sequence of files that you are than going to import into Premiere Pro video software! If you were using audio clips in Animate, you will need to import them into Premiere Pro and assemble everything there. Then you will export everything to your video file.

 

The Sequence Setting window and directions are in the Premiere Pro application. When you import your Image Sequence, you have to select Options in the Import window in order to select "Image Sequence". All the other directions and windows are as follows in Premiere Pro.

 

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Community Expert ,
Apr 07, 2020 Apr 07, 2020

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Export as a movie File. Then open media encoder, import movie file into media encoder and then export to mp4.

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Community Beginner ,
Apr 07, 2020 Apr 07, 2020

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Hi,

Thanks for responding, but I tried that. Animate would export it as a .swf file, but Media Encoder doesn't read that file format. How do I import it into Media Encoder?

Thanks!

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Contributor ,
Nov 17, 2021 Nov 17, 2021

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If you are using a Mac with the newer secutity settings and you have had an update to Media Encoder or you are on a new system, then open Media Encoder alone and let it show you the message prompts to get the security settings in place. then publish to the queue and watch for any additional messages. Once you have done this once, you shoudln't have any issues (until you update again on a Mac).

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Community Beginner ,
Jun 21, 2023 Jun 21, 2023

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Thanks! This actually worked!

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Community Expert ,
Jun 21, 2023 Jun 21, 2023

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Yeah this always seems to be an issue lately. But at the end of the day at least it's not an adobe big bug it's just Mac security. Basically you have to tell Mac that you want your adobe software to be able to communicate, but it's all for good reason. But know they know and know is have the battle. 

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New Here ,
Oct 01, 2023 Oct 01, 2023

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LATEST

Only way which worked for me! Thank you Tammy!

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New Here ,
Jun 06, 2022 Jun 06, 2022

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I've encountered this issue. Saving the FLA to the desktop when exporting to the desktop seems to have did the trick. But for good measure I also added Animate & Media Encoder to the security settings / Accessibility on the Mac.

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