Animate won't export to Media Encoder

New Here ,
Aug 15, 2021 Aug 15, 2021

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I use a Mac desktop and have been exporting media regularly with no problem. Now, Animate times out and Media Encoder doesn't create an .mp4 file.

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Adobe Community Professional ,
Aug 16, 2021 Aug 16, 2021

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Export as a .mov from animate. Then take the .mov through encoder. That should work better. 


Multimedia Developer, Character Creator, and Animator.

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Adobe Employee ,
Sep 15, 2021 Sep 15, 2021

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Hi @Shawfj1 

This has been addressed in the latest Animate update -21.0.9 released today.Please update your copy of Animate & Media Encoder to the latest using Creative Cloud Desktop application to avail the fix.

Thanks, Sukhesh.

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