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Anyone else experiencing crashing with files using the Asset Warp Tool?

New Here ,
Oct 22, 2022 Oct 22, 2022

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I've been working on a few projects using the Asset Warp Tool. Which is already an unstable tool, I know, but the new features they added have actually been very useful!... Too bad often the program will swap out warped objects in the timeline like symbols at random, sometimes even erasing them. I'm used to that though, that's why i save multiple back ups now, but now I'm experiencing issues where files with this issue will completely crash the program.

No error message or anything, just close.

I'm trying to stick by this program so bad, but this is nearly unusable. 

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Community Expert ,
Oct 22, 2022 Oct 22, 2022

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define a custom keyboard shortcut 

reset your preferences *
check  if the shortcut was reset

 

if it wasn't, repeat the reset

if it was, test if your problem is resolved 

 

*

https://helpx.adobe.com/animate/using/set-preferences.html

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New Here ,
Oct 22, 2022 Oct 22, 2022

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what will that do?

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Community Expert ,
Oct 22, 2022 Oct 22, 2022

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repair the most common problem causing crashes and unexplained problems.

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Community Expert ,
Oct 22, 2022 Oct 22, 2022

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Hi Jake, you can directly fill out a bug report here: https://adobe.allegiancetech.com/cgi-bin/qwebcorporate.dll?BPY8J4

It would be very useful to know the exact steps to reproduce these issues; even better if you can provide a sample file using a sharing service site like Google Drive, Dropbox or WeTransfer.

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Adobe Employee ,
Nov 07, 2022 Nov 07, 2022

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Hello,

Can you please share the sample FLA file with us to reproduce the issue? This will help us investigate and fix the issue.

Thanks!

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