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Arrow keys and top menu issue

New Here ,
Jul 02, 2021 Jul 02, 2021

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Hello !
One of my collaborators has a problem:
When she moves something drawn on Animate with the directional arrows: a quarter of the time Animate starts to navigate in the top menu.
Do you have the same problem, a tip about it?

We are using last version, Cintiq 22, Window 10.

 

Thanks a lot 😁!
Jérémie

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How to , Tablet

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Adobe Employee ,
Jul 02, 2021 Jul 02, 2021

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This issue might happen after the user has pressed the "Alt" key. The menu bar gets in focus when "Alt" is pressed and the issue is, it is not being removed.

 

This is a known issue and we are working on it. As a workaround, please press "Esc" key to remove focus from the menus when this issue happens.

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Community Beginner ,
Jul 17, 2023 Jul 17, 2023

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I guess this issue still hasn't been fixed.

 

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Community Expert ,
Jul 17, 2023 Jul 17, 2023

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you're using the alt key for something?

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Community Expert ,
Jul 17, 2023 Jul 17, 2023

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Yeah, I am curious as to what you are using the Alt key for?

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New Here ,
Apr 26, 2024 Apr 26, 2024

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Hello please fix this or let me go back to using older versions where this didn't happen.

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Community Expert ,
Apr 26, 2024 Apr 26, 2024

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fix what?

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