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Audio sound file becomes corrupt on publish

Participant ,
Feb 09, 2023 Feb 09, 2023

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Hey team, I'm really sick of this work-around and I thought maybe by some of the recent updates, this might be fixed by now. But, NOOOOOOOOOOOOO!

 

So I have a WAV file and Animate publishes it to mp3 of it's liking. But in doing so, it also includes some nasty sounds of the most horrible shreiking nature. So the work-around is to open the WAV in audition, export as mp3 with 44khz. Then after each publish, replacing this audio file in the publish folder before implmentation. 

 

PLEASE FIX ADOBE

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Community Expert ,
Feb 09, 2023 Feb 09, 2023

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as3 or canvas?

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Participant ,
Feb 10, 2023 Feb 10, 2023

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Canvas.

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Community Expert ,
Feb 10, 2023 Feb 10, 2023

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publishing to mp3 is expected but i don't know why you're hearing artifacts. 

 

what if you open that wav in audition first, then save as 8 or 16 bit, 44khz.  does the published mp3 still have artifacts?

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Participant ,
Feb 10, 2023 Feb 10, 2023

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yes. 

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Community Expert ,
Feb 10, 2023 Feb 10, 2023

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i don't see/hear that. so i'm not sure it's worth pursuing, but if you want to try and remedy, you would start with resetting your preferences.

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Participant ,
Feb 10, 2023 Feb 10, 2023

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I was curious if I used a pc computer, totally unrelated account, operating system, surely that would isolate the event perhaps to my own mac. NOPE. Exact same thing occurs with decent quality audio in the upper mHz ranges. Horrible addition of shrieking sound at the end. 

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Community Expert ,
Feb 10, 2023 Feb 10, 2023

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does the problem occur with all canvas projects and all wav files?

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Participant ,
Feb 10, 2023 Feb 10, 2023

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yes, that is correct

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Community Expert ,
Feb 10, 2023 Feb 10, 2023

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your preferences are probably corrupt.

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