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Bought and payed for Animate, but I can't download it anywhere and it still shows option to buy???

New Here ,
May 08, 2023 May 08, 2023

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I've payed for a year long monthly subscription via PayPal, but its been a few hours and I still can't find a download button. When I view Animate, it only offers me to pay for it again. How can I use the app I've already bought?

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Community Expert ,
May 08, 2023 May 08, 2023

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@Gina297782956ksn 

 

install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

 

if you have trouble downloading the cc desktop app or you see an error message when trying to install, make sure you have a compatible os (https://helpx.adobe.com/creative-cloud/system-requirements.html), and use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

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