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Brush Strokes Disappearing

New Here ,
Jun 12, 2017 Jun 12, 2017

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I have run into a problem that is super annoying and need help. Every time I hit Ctrl-Z to many times it seems glitch out and start erasing the brush strokes that I draw but some how the brush strokes are still there. Here is a video (I'm sorry if there is any lag).

Please help.

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correct answers 1 Correct answer

Adobe Employee , Jun 15, 2017 Jun 15, 2017

Thanks for reporting the issue and explaining it well!

We're able to replicate the issue internally and have logged a bug for the same, We shall try to get this fixed asap and update you once it is available.

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Adobe Employee ,
Jun 14, 2017 Jun 14, 2017

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Hi,

I'm unable to reproduce this issue on my machine. Do you see this happen only on a particular file or even otherwise?

Does it happen everytime or only sometimes, randomly? Please share any more details that can help us replicate the problem at our end along with a test file. Thanks!

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New Here ,
Jun 14, 2017 Jun 14, 2017

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Sorry for the delay in replying.

Here is the the test file that you requested Click Here​

Its the same one in the video.

Do you see this happen only on a particular file or even otherwise?

It happens on every file I run if I tap Ctrl-Z to fast it will start to delete the brush stokes I draw automatically (I thought this was a feature).

Does it happen everytime or only sometimes, randomly?

It also seems to happen every time. In early versions of animate I didnt have this problem. I do use a very old and outdated graphics tablet but I dont think that that is a problem.

Please share any more details that can help us replicate the problem at our end

The only way that I know to replicate it is by continuously pressing Ctrl-Z. There is a similar problem on another thead Adobe Animate Brush Disappearing but their problem is not triggered by Ctrl-Z it was simply solved by switching the Brush mode to normal, my brush mode was on normal and I had tried to switch to other modes when I saw this thread.

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Adobe Employee ,
Jun 15, 2017 Jun 15, 2017

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Thanks for reporting the issue and explaining it well!

We're able to replicate the issue internally and have logged a bug for the same, We shall try to get this fixed asap and update you once it is available.

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New Here ,
Jan 27, 2021 Jan 27, 2021

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i am having the same problem and it happens randomly what can i do to fix it i have to do a project and i cant draw so i cant do it

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New Here ,
Jan 27, 2021 Jan 27, 2021

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i can draw now but after it disapears and the otline is left over what do i do?????

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New Here ,
May 29, 2021 May 29, 2021

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I'm having the same issue

 

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New Here ,
Nov 02, 2021 Nov 02, 2021

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Hi!

Did anybody help you guys figure this out?

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New Here ,
Mar 09, 2023 Mar 09, 2023

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Did you ever figure it out?

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