Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

BUG: Mask does not work after last update

Participant ,
Oct 30, 2018 Oct 30, 2018

Hello, I noticed that after the last major update I have had some problems with the mask. It bacicamente does not work, as you can see in these print.

Does anyone know what's going on?Update, the problems are in the "parent and child" layers. Is not this form of organization possible?

Screenshot_3.png

Screenshot_1.pngScreenshot_2.png

Mensagem editada por: Willi Lopes Ferreira

1.3K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Dec 11, 2018 Dec 11, 2018

Willikolho​ - Just want to let you know that the update we have pushed for Animate CC 2019 today has the support for mask layers in parenting. Please update​ your copy of Animate CC 2019 to the latest(19.1.0.349) using Adobe Creative Cloud desktop application to avail this.

In addition, this update​​ has Pressure and Tilt support to Eraser tool and Drag fill enhancements to Paint Bucket tool if they are of interest to you.

Thanks!

Mohan

Translate
Adobe Employee ,
Oct 31, 2018 Oct 31, 2018

I am not sure if it is a bug or a tweak that is required in the current version, but I have asked one of the experts to take a look.

Thanks,

Preran

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Oct 31, 2018 Oct 31, 2018

I did some more testing, when the mask layer is connected to any other layer, the mask stops working. It only works when it is connected to what it is masking.

This unfortunately limits some actions that could help you do the rigging.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 31, 2018 Oct 31, 2018

Got you. If you can share the file with me, I can check to see if this is the way the feature is currently designed to work.

Thanks,

Preran

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Oct 31, 2018 Oct 31, 2018
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 31, 2018 Oct 31, 2018

Hi - can you please share the fla file and elaborate a bit more for us to understand the issue that you are facing?

Thanks!

Mohan

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Oct 31, 2018 Oct 31, 2018

In this link is the sample file. I believe that it is possible to understand the problem. Thank you


https://drive.google.com/open?id=1G-A1SR4DwopH4eHhprsTeFAEpWA9Kd_c

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 01, 2018 Nov 01, 2018

I see the problem as well from your example - but unsure if there is a solution. Mohan has it so is in the right hands!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Nov 01, 2018 Nov 01, 2018

I understand, but I've already found another bug.

WarpedAsset is "breaking" when it closes and opens the file. Sometimes already working on animation. If they need to send the file.Preran​@Mohanaraj

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 01, 2018 Nov 01, 2018

I have shared the file with Mohan. And he is also following this thread.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 02, 2018 Nov 02, 2018

Willikolho​​ Thank you so much for sharing the files. We are able to see the issue between authoring and test movie output and investigating to support mask and maskee layers being child of different parent layers.

Regarding the issue with warping, we are aware of this issue and fixed it internally. The same will be available as part of the upcoming update to Animate CC 2019.

Thanks!

Mohan

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Nov 05, 2018 Nov 05, 2018

I appreciate your attention and look forward to new updates.

Thank
Willi Lopes

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 11, 2018 Dec 11, 2018

Willikolho​ - Just want to let you know that the update we have pushed for Animate CC 2019 today has the support for mask layers in parenting. Please update​ your copy of Animate CC 2019 to the latest(19.1.0.349) using Adobe Creative Cloud desktop application to avail this.

In addition, this update​​ has Pressure and Tilt support to Eraser tool and Drag fill enhancements to Paint Bucket tool if they are of interest to you.

Thanks!

Mohan

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Dec 11, 2018 Dec 11, 2018
LATEST

I saw the notification and have already updated. Later I will do a "hard" test.

Thank you!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 02, 2018 Nov 02, 2018

Did you check your publish settings to see if "export hidden layers" is on? If you have your mask hidden with it off, you get this.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 02, 2018 Nov 02, 2018

I mean "include hidden layers" off course

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines