Bug Report - symbols with asset warp loses shapes from frames.

[kilopop2000]

Take a symbol with a simple rectangle. Apply asset warp and create a new keyframe. Copy this 2-framed symbol from the library and paste it into a new .FLA library and the symbol will lose one of the frames (be a blank frame with no shape data).  Sometimes it's the first frame or sometimes it's only the frame with asset warp applied. 

[kglad · Accepted solution]

i don't see the loss of a frame.

restart your computer and see if the problem persists.  if it does, reset your preferences by removing

Win:

C:\Users\<username>\AppData\Local\Adobe\Animate CC <version>\ and

C\Users\<username>\AppData\Roaming\Adobe\Animate\<version>\

Mac:

/Users/<username>/Library/Application Support/Adobe/<Animate CC version>/ and

/Users/<username>/Library/Preferences/Adobe/Animate/<version>/

[arvind_bv]

Hi,

The issue is not reproducible at our end. Can you please share a short screen recording of the issue with the FLA file.

You can also share to mail id abv@adobe.com.

Thanks,

Arvind B V

[kilopop2000]

Thanks Kglad, a next-day system restart seems to have done the trick. We'll keep an eye out in case it happens again but for now, all sorted. 

[kglad]

you're welcome, and good to hear!