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Camera Tool ruins video

Community Beginner ,
Oct 26, 2017 Oct 26, 2017

When I make an animation with  the camera tool being used, when I publish or export to a swf video it only shows the bottom right corner of the animation but shows all of the background colour, not just a corner. This only started happening after the I installed the latest update. I use a surface pro 4 to animate on.

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correct answers 1 Correct answer

LEGEND , Oct 26, 2017 Oct 26, 2017

This one:

Screen Shot 2017-10-26 at 2.09.51 PM.png

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LEGEND ,
Oct 26, 2017 Oct 26, 2017

I have seen similar issues if you are using the Clip content outside of stage option (the button next to the stage scale text field). Does it make a difference if that button isn't selected?

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Community Beginner ,
Oct 26, 2017 Oct 26, 2017

Where is the button? I cant find anything that says clip content

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Adobe Employee ,
Oct 26, 2017 Oct 26, 2017

Its located at the top right corner of the document. The attached image might help.

ClipStage.JPG

We are working on a proper fix to this issue. In the meantime, please use this workaround.

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LEGEND ,
Oct 26, 2017 Oct 26, 2017

This one:

Screen Shot 2017-10-26 at 2.09.51 PM.png

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Community Beginner ,
Oct 26, 2017 Oct 26, 2017

no that didn't work it still only showed the bottom right corner of the screen

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Adobe Employee ,
Oct 26, 2017 Oct 26, 2017

Can you please share the fla file ?

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Community Beginner ,
Oct 26, 2017 Oct 26, 2017

sorry  this is my first forum, how do I attach a file?

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LEGEND ,
Oct 26, 2017 Oct 26, 2017

There isn't a way to do that. You would use Google Drive, or DropBox, or some other file sharing service, then past the link here.

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Community Beginner ,
Oct 27, 2017 Oct 27, 2017

I'm trying uninstalling then reinstalling the program and if that doesn't work I'll try to get the older version of it, may this work?

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LEGEND ,
Oct 27, 2017 Oct 27, 2017

The problem doesn't happen in my tests, which could mean that your FLA has problems. If you start a new file and reconstruct what you had made, do you still get the same problem?

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Community Beginner ,
Oct 27, 2017 Oct 27, 2017

yes I tried that but the problem still happened when I published it

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LEGEND ,
Oct 27, 2017 Oct 27, 2017
LATEST

Can you post a swf online somewhere, and the FLA that made it? I want to see if it's a playback issue, it could be that the swf is ok for other people who play it.

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