Copy link to clipboard
Copied
I can't export my film of about 15 seconds. The media encoder doesn't open and says swf file isn't supported if I open it myself and try draggin it in. The encoder to turn it into a MP4 isn't queuing anything either after various attemps at diffrent file formats. I have uninstalled and reinstalled both programs but nothing seems to be working. I've even copy and pasted my film into a new project and nothing changes. Hopfully i'm missing something simple it's always just worked strait away before.
Copy link to clipboard
Copied
export as a quicktime file, then you can take it into media encoder.
Copy link to clipboard
Copied
This issue has been addressed in the latest Animate update -21.0.9 released today. Please update your copy of Animate & Media Encoder to the latest using Creative Cloud Desktop application to avail the fix.
Thanks, Sukhesh.