can you fix Your Animate trial has ended Buy Animate at Adobe.com today.

[tpc73382890]

please help me to fix Your Animate trial has ended

[kglad · Accepted solution]

did you purchase a subcription?

if not, do so or start another trial on another computer.

if yes, it can take one business day (pst) for your payment to be processed.  if it's been more than 1 business day since you paid:

check your account to verify your subscription is what you expect and to verify your adobe id (used in the next step), https://accounts.adobe.com/

if your account shows

a. your subscription is active,

1.  sign out and then back in to your cc desktop application using the same adobe id above to verify your subscription:  http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

2.  if that fails, https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

3.  if that fails, https://helpx.adobe.com/creative-cloud/kb/cc-reverts-to-trial.html

4.  if that fails, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

if your account shows

b. you have no subscription and you're paying for one

1. using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

[tpc73382890]

i am using same account and i don't have money

[kglad]

then aninate’s not for you

[tpc73382890]

please help me to fix Your Animate trial has ended

[kglad]

it's not free.  you can't use it if you can't pay.

look for something free, if you have no money.