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Corrupted symbols after saving and opening

Community Beginner ,
Nov 01, 2022 Nov 01, 2022

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I've experienced this problem over and over again and I've lost hours of work and had to start over many times. I'm animating a single part of a scene that should have taken a few days at most, but it's been more than five weeks and I can't get it to work.

 

The problem is: I'm animating a character running across the screen using the asset warp tool. However, almost every time I save the project, when I open it again, the symbols are empty. What I mean is that the symbols are still there, but they're invisible, and all that's left are the little gray circles showing that they're still there. This happens for all the symbols in the project.

 

I started my project a few months ago at 1080p I believe, and the problem was happening a lot, I'd say half the time I saved. It would also occasionally crash and when I opened the reviver file it would have happened. Also, I'm not sure if this is related, but around 40 puppet shapes would be generated.

I tried starting over with worse resolution, but it happened again. Now I'm at ~400p, and at first the problem stopped happening, but now it's happening again maybe even every single time I save and reopen it. Also, I noticed that even in the document that works where the symbols are visible, some of the older symbols I don't use anymore are all weird, like the frames have been scrambled or something.

 

Another thing is that the disappearing symbols problem seems only to be happening to imported pictures in the symbols. For one symbol, I drew on the layer on top of the imported picture and when I reopened the document the picture was gone but the drawing was still there.

 

Are there any fixes for this problem? 

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Community Expert ,
Nov 01, 2022 Nov 01, 2022

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there's certainly a fix for your the way you work:

 

save your fla files with increasing version number appended.  eg, for project1, save frequently as project1_v000.fla, project1_v001.fla, project1_v002.fla etc.

 

periodically close and reopen the last version to confirm it's not corrupted before continuing work using that version as the basis for the next  version.

 

make sure you understand this so you never again lose a significant amount of work/time.

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Community Beginner ,
Nov 03, 2022 Nov 03, 2022

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Thanks, I'm doing something similar but I'm not keeping the older versions so I might start keeping them.

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Community Expert ,
Nov 03, 2022 Nov 03, 2022

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you don't understand how to protect yourself from significant loss of work/time.

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Guru ,
Nov 01, 2022 Nov 01, 2022

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Chris Georgenes, the @_keyframer , has reported earlier the same issue.

He solved it by converting the warped assets to frame-by-fame animation and breaking apart the warped objects.

 

My advice is: avoid using the new Advanced-Layers-based features as much as you can. They are unreliable and poorly implemented. The distorted assets you see are most likely due to matrix degradation, which can corrupt your whole file.

 

Nick - Character Designer and Animator, Flash user since 1998
Member of the Flanimate Power Tools team - extensions for character animation

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Community Expert ,
Nov 02, 2022 Nov 02, 2022

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Yeah, unfortunately, even when it works, you can come back to the file over time and find it's totally corrupt. I've experienced this several times with critical files. I now have hard drives just dedicated to backing up FLA files on a daily basis.


Animator and content creator for Animate CC

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Community Beginner ,
Nov 03, 2022 Nov 03, 2022

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Do you think I'll be able to make the resolution better if the problem is the warped symbols?

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Adobe Employee ,
Nov 07, 2022 Nov 07, 2022

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Hello,

Can you please share the sample FLA file with us to reproduce the issue or provide info on the type of warped asset you have used i.e., vector or bitmap warp, bone/joint type used in rig, envelope enabled/disabled? This will help us investigate and fix the issue.

 

Thanks!

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