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Crackling when exporting audio as raw

New Here ,
Jul 13, 2018 Jul 13, 2018

When exporting to a video with audio export set to raw, the resulting video's audio is crackling. If I change it to mp3, it's fine. Any reason that should be happening?

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Community Expert ,
Jul 14, 2018 Jul 14, 2018

Is the audio in WAV format at 48Hz?

At least 24 bit depth?


Animator and content creator for Animate CC
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New Here ,
Jul 14, 2018 Jul 14, 2018

No, it's 44.1KHz and 16 bit.

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Community Expert ,
Jul 14, 2018 Jul 14, 2018

Resample to 48 and try again


Animator and content creator for Animate CC
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New Here ,
Jul 14, 2018 Jul 14, 2018

When I import 48KHz wavs into Animate, it's apparently misinterpreting them as 44.1KHz. They also have the same issues I get in the output, but in the editing stage as well.

EDIT: Nevermind that bit, I see that Animate automatically resamples wavs when not at multiples of 11KHz.

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New Here ,
Aug 06, 2018 Aug 06, 2018

I still have not been able to get the audio to export as high quality. I've given up on Animate as a viable option for animation. In addition to my audio issue, the layer depth features do not work properly when exported to video, the camera tint feature is completely unreliable (altering some objects more than others, and continuing to be applied even after I removed the tint), and I've encountered countless other bugs I've been trying to work around to no avail.

Honestly, I'm surprised at how buggy the software is. I'm glad that it seems it's working okay for others, but it's been nothing but a waste of time and money (not to mention a major headache) for me.

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Community Expert ,
Aug 06, 2018 Aug 06, 2018

Have you tried to mess with the audio settings in publish settings?

Also, I find it best to export your project from animate cc and then add audio in premiere cc.

Screen Shot 2018-08-06 at 8.58.42 PM copy.png

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New Here ,
Aug 07, 2018 Aug 07, 2018
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Yes, I've tried just about every combination of formats/settings for both the input and publishing. Any time I try to output raw audio, it crackles and sounds bad.

And I think the fact that you recommend using additional software for the audio shows just how poor Animate is. Why should someone need to purchase additional software for something Animate ought to be able to do? Reminds me a little of when Apple's iPhone 4 had reception issues if you held it "incorrectly" (in other words, like a phone) and their answer was to sell an overpriced case to put on it.

Animate is not budget software. Adobe describes it as "the industry’s leading animation toolset." It ought to be able to create animations on its own.

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