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Exported GIF images not looping despite settings.

Community Beginner ,
Nov 30, 2017 Nov 30, 2017

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I cannot get any gifs to loop their animation when I export from Animate CC (2018), even though I have the looping set to "forever" in the export settings. They loop in my mac's finder window, but I'm pretty sure Finder loops all gifs regardless of their settings. When I drag the files into a web browser, they only play once. Same results for both Chrome and Firefox. Why is my "forever" setting just getting ignored when it exports? How do I fix this? I have dug up some iffy websites that let me upload the gif and set it to loop forever, but the image quality and frame rate go down.

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Import and export , Product issue

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correct answers 1 Correct answer

Community Beginner , Jan 16, 2018 Jan 16, 2018

Interesting workaround. So far I’ve gotten around it by turning the loop setting off and on again in the export menu before I save. For some reason, (at least for me) toggling that setting must reset something somewhere. It feels like a random pointless extra step, but so far it’s worked.

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Community Expert ,
Nov 30, 2017 Nov 30, 2017

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i don't see that using windows chrome/ff/ie.

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New Here ,
Jan 16, 2018 Jan 16, 2018

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I think I've found it! Maybe...

I changed it to Type Optimized and from Perceptual to Selective and that seemed to have worked a few times already...

Anyone else?

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Community Beginner ,
Jan 16, 2018 Jan 16, 2018

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Interesting workaround. So far I’ve gotten around it by turning the loop setting off and on again in the export menu before I save. For some reason, (at least for me) toggling that setting must reset something somewhere. It feels like a random pointless extra step, but so far it’s worked.

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New Here ,
Jan 17, 2018 Jan 17, 2018

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This finally worked for me as well using your method. Not sure why this is such a problem, but glad you guys gave me a workaround!

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New Here ,
Mar 02, 2018 Mar 02, 2018

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Wow! Thanks for that workaround. It worked for me as well.

Impressive that this is still a thing. Come on, Adobe. Fix it!

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Explorer ,
May 28, 2018 May 28, 2018

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Thank you so much for that - i was baffled by the non-looping too.... Toggling the looping settings fixed it.

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New Here ,
Oct 26, 2019 Oct 26, 2019

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This fixed it for me, too! Thanks!

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Community Beginner ,
Apr 02, 2020 Apr 02, 2020

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That's crazy. And who'd have thought it. Still not fixed after all this time. Not surprising.

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Adobe Employee ,
Dec 10, 2020 Dec 10, 2020

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Just wanted to let you all know that this is fixed in Animate version 21. No work around needed now, please check and let us know if you still face any issues with this.

 

Thanks!

Mohan

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New Here ,
Apr 21, 2021 Apr 21, 2021

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Not fixed. I still have this bug in the latest version 21.0.4

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Community Beginner ,
Jun 20, 2021 Jun 20, 2021

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Still not fixed, just downloaded version 21.0.7

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Community Beginner ,
Jun 21, 2021 Jun 21, 2021

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Sorry, it works.

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Explorer ,
Feb 06, 2024 Feb 06, 2024

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Doesn't work in PSE 2024. I've tried turning the looping from "forever" to "once;" and "once" to "1." Tried to change the setting to "Perceptual," as one poster recommended.

 

It still loops continuously when I share it, even though it only loops once in the browser preview (both Firefox and Safari).

 

I would appreciate any advice, folks.

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New Here ,
Dec 10, 2020 Dec 10, 2020

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Thanks for sharing! Much appreciated. 

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