exporter.jsfl out of memory HTML5

[jekaterina2]

Hi everyone,

I am using macbook 13" early 2015 and the most updated version of Animate CC.

I am doing a project which contains many movie clips. Staring from few days before, when I tried to export to HTML5, it displays "exporter.jsfl out of memory" error. I tried to optimize the project by shortening the movie clip, lowering the resolution of the bitmap image, deleting unwanted files in library but still failed to export. May I know what can I solve this problem? thanks!

[Preran]

I am checking with the product team to see if they can help. Stay tuned.

Thanks,

Preran

[jekaterina2]

The problem is still not fixed. Sometimes can export sometimes fail, any solution?

[albertd9194959]

I usually have this error when using motion tweens that are too long.

Single movieclip tween that lasts 1000 frames for instance.

Regards,

[jekaterina2]

Now even sometimes I changed one code of the script, the exporter.jsfl out of memory problem popped up. I am really confused and it causes so many troubles. Hope this problem can be fixed as soon as possible.

[Mohanaraj]

Hi, can you please share the fla file for us to take a look? Thanks!

[jekaterina2]

Since I don't want my files be public, is there any way that I can pm you to send you the file?

[ankushr40215001 · Accepted solution]

Hey jekaterina2,

You can share file with Mohanraj via any file sharing service like Dropbox or Creative Cloud and sent it in a private message.

For ease you may follow the instructions mentioned here - Please Provide a .muse File to Help Us Fixing Your Issue!

To do a private message hover the mouse on their picture and click on "message".

Thanks!

Ankush