Failed to Export - "choose another path or file name"

New Here ,
May 25, 2021 May 25, 2021

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Help! I just started off in Animate and I'm unable to export. I use the software in portuguese, so the names may be different due to translation.

 

I go to export>media/video and I set it to h264 Default (AME) and it doesn't send to Media Encoder, it just shows up a pop up saying "not able to save for the file name. Choose another file name or different path". I followed many tutorials and looked for answers in forums, but havent found anything.

 

Now, I obviously tried changing the file name and the path its saved, but nothing. I also tried exporting in other formats, other folders, even png sequence doesn't work. It might be a problem with my Media Encoder, I never used it before, might need to set something up?
Please help, I have a project due!

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Error , Import and export

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correct answers 1 Correct answer

Adobe Community Professional , May 26, 2021 May 26, 2021
create a new directory on your desktop save your fla to that desktop directory with a new name (eg teste_animate) retry exporting

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Adobe Community Professional ,
May 26, 2021 May 26, 2021

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create a new directory on your desktop

save your fla to that desktop directory with a new name (eg teste_animate)

retry exporting

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New Here ,
May 26, 2021 May 26, 2021

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It worked, thank you! So was the issue the path or the .fla file name with a space?

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Adobe Community Professional ,
May 26, 2021 May 26, 2021

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it could have been the space, but sometimes the cause of that problem is inexplicable.

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New Here ,
May 26, 2021 May 26, 2021

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Well, thank you very much for your help!

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Adobe Community Professional ,
May 26, 2021 May 26, 2021

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you're welcome.

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