In the Preferences dialog box, click Reset to Defaults or press and hold Control+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) as you start Animate.
Copy link to clipboard
Copied
Hi all,
I just installed Animate for the first time and whenever the program is open my cursor gains a flickering loading wheel, which, when I try to change brush colour, open the file menu, or pretty much any menu, closes them immidiately. I have tried reinstalling, checking for Webcom, but nothing works. Is there a fix for this?
Copy link to clipboard
Copied
reset your preferences: https://helpx.adobe.com/animate/using/set-preferences.html
Copy link to clipboard
Copied
Is there a way to open preferences without clicking the edit menu, cause I can't access it.
Copy link to clipboard
Copied
no.
per the link:
In the Preferences dialog box, click Reset to Defaults or press and hold Control+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) as you start Animate.
Copy link to clipboard
Copied
Copy link to clipboard
Copied
if that's the only anomaly on your computer, keep trying to reset preferences.