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Gmetrix practice exams are either not working or I really don't know How they work.

New Here ,
Sep 01, 2022 Sep 01, 2022

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I am trying to take an adobe animate practice exam but the exam only opens animate and closes Gmetrix without any further intstructions.  Am I missing something? Please help.

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Community Expert ,
Sep 01, 2022 Sep 01, 2022

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did you purchase a gmetrix bundle?

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New Here ,
Sep 01, 2022 Sep 01, 2022

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Well I used the link from Adobe to buy the exam if that what you're asking.
When I click on Start a new exam or resume exam it just opens adobe animate.

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Community Expert ,
Sep 01, 2022 Sep 01, 2022

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what link?

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New Here ,
Sep 01, 2022 Sep 01, 2022

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Community Expert ,
Sep 01, 2022 Sep 01, 2022

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i don't know what link you used, but if that's the one you used what problem did you have purchasing the practice exam?

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New Here ,
Sep 01, 2022 Sep 01, 2022

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I didnt have a problem purchasing it. I have a problem with the test not
starting

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Community Expert ,
Sep 01, 2022 Sep 01, 2022

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what kind of file is it?

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New Here ,
Sep 01, 2022 Sep 01, 2022

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The Gmetrix test?

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Community Expert ,
Sep 01, 2022 Sep 01, 2022

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yes, the file that you cannot open.

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New Here ,
Sep 01, 2022 Sep 01, 2022

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The thing is that it's not a file. It's the test inside of Gmetrix. It's
not that I can't open gmetrix or anything. I have access to the test but
when I open the test it just opens adobe animate and nothing else happens.

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Community Expert ,
Sep 02, 2022 Sep 02, 2022

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contact gmetrix.

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