Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Help! PixiAnimate Plugin stuck on updating phase

New Here ,
Feb 06, 2021 Feb 06, 2021

Upon updating my Adobe Animate from v19.2.1 to v21.0.2, my current PixiAnimate plugin became incompatible with it. 

Screen Shot 2021-02-05 at 1.51.12 PM.png

 

I tried to update the said plugin, however, I am stuck on the Installing plugin... phase...

 

Screen Shot 2021-02-06 at 5.32.25 PM.png

 

I tried to uninstall it, however, I got the Error Code - 11.

Screen Shot 2021-02-05 at 1.51.20 PM.png

 

Does anyone know how I can manually remove the said outdated Adobe Animate Plugin from my Mac?

 

Thanks in advance!

TOPICS
Download and install
320
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 06, 2021 Feb 06, 2021

is animate v19 still installed on your computer?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 06, 2021 Feb 06, 2021

Unfortunately, no. I already updated my Adobe Animate to the latest version. I wish I could revert back to v19, however, it is not available anymore in ACC.

 

Screen Shot 2021-02-07 at 3.20.48 PM.png

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Valorous Hero ,
Feb 06, 2021 Feb 06, 2021
LATEST

You can download AA 19 from here:

https://prodesigntools.com/adobe-cc-2019-direct-download-links.html

 

And learn to always install the new versions separately and not on top of the well working ones.

You can always uninstall later when you are happy with the update.

 

Animate has been in a state of perpetual beta for years and very unreliable. If you use it for professional work, you should always keep your old versions.

 

Nick - Character Designer and Animator, Flash user since 1998
Member of the Flanimate Power Tools team - extensions for character animation
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines