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How do I deactivate the service for adobe? No longer need further use of application.

New Here ,
Aug 03, 2018 Aug 03, 2018

Hi, there I prematurely bought the license for "Adobe Animate CC" thinking it was a one time purchase, only to realize that it was an annual payment the following year, creating a dent in my credit card. Since I have lost interest in the use of the app I was wondering how I can cancel the yearly payment before the next deadline for it pops up. I have uninstalled the app on the creative cloud and removed it from my laptop, is there anything else I need to do in order to fully remove the payment?

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correct answers 1 Correct answer

Community Expert , Aug 03, 2018 Aug 03, 2018

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Community Expert ,
Aug 03, 2018 Aug 03, 2018
LATEST

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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