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HTML5 canvas audio is not heard in the browser

New Here ,
Jun 12, 2022 Jun 12, 2022

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Hello,
with Adobe Animate in HTML5 canvas I put an audio in a frame it can be heard in play on the stage but it is not heard when I try with the browser. I tried with mp3 and wav but no browser plays it, what can be the problem?

Thank you.

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Community Expert ,
Jun 12, 2022 Jun 12, 2022

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you must have user interaction (eg, a mouse click), before your browser will (thankfully) allow sounds to play.

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New Here ,
Jun 12, 2022 Jun 12, 2022

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Does this mean that with canvas you can't have background audio? 😞

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Community Expert ,
Jun 12, 2022 Jun 12, 2022

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no, it doesn't mean that. 

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