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HTML5 canvas page won't load on iOS until the screen is rotated.

Community Beginner ,
May 16, 2017 May 16, 2017

I've created an interactive page that loads and runs perfectly fine on laptops and desktops, but on iOS devices it simply shows a grey screen until I rotate the device, and then the content appears. Unfortunately, while it appears it does not dynamically resize to fit the screen. I have to rotate it two more times before the browser finally recognizes the dynamic resizing and behaves itself.

I've tried isolating layers, code, etc. and I can't for the life of me figure out what is causing this behavior. Has anyone else seen something like this?

Here's my test version:

levels-2​

[Moderator moved from The Lounge to Adobe Animate CC - General .]

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correct answers 1 Correct answer

Community Beginner , May 19, 2017 May 19, 2017

Well, I broke the project down into more folders and timelines so I could try to isolate what was happening... and for reasons that utterly baffle me, the page has now started to load normally on mobile devices. No change in code, no change in elements, just dispersed across multiple timeline rows.

*throws up hands*

whatever.

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Community Expert ,
May 16, 2017 May 16, 2017

Welcome to the Lounge, a non-technical, non-product support forum.

AdobeLounge-screenshot-newbies.png

Which software did you use to create your project so a moderator can move your question.

Nancy O'Shea— Product User, Community Expert & Moderator
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Community Beginner ,
May 16, 2017 May 16, 2017

Sorry. This was created with Adobe Animate.

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Community Beginner ,
May 19, 2017 May 19, 2017
LATEST

Well, I broke the project down into more folders and timelines so I could try to isolate what was happening... and for reasons that utterly baffle me, the page has now started to load normally on mobile devices. No change in code, no change in elements, just dispersed across multiple timeline rows.

*throws up hands*

whatever.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines