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2017.1 Release
Build: 16.1.1.0.86
video: mpeg-4 file
I have a video component on my stage, with the source pointing to a file in my folder - "Videos/myVideo.mp4"
When I Test or Publish the file, the video in my folder disappears, so I'm assuming it's deleted because when I search for the file on my computer I can't find it.
Is anyone else having this issue?
these are user-to-user forums.
if you can duplicate the issue, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html
or contact the Adobe Twitter team at @AdobeCare
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i've never heard of that.
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I'm having same issue today!! Adobe, have an answer??
rg
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these are user-to-user forums.
if you can duplicate the issue, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html
or contact the Adobe Twitter team at @AdobeCare
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I found that I needed to publish to a separate folder. When publishing the HTML5 file to the same folder as the project, the mp4 files would be deleted (not even to the trash folder). When publishing to a separate directory all seems to work.
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I've had the same problem.
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if you find a reproducible bug, please report here - https://www.adobe.com/products/wishform.html
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I'm having this problem! What is the solution?