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I cannot select the 'Export Audio to ActionScript' option when creating a linkage for an MP3 audio

New Here ,
Apr 13, 2023 Apr 13, 2023

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I'm facing an issue in Adobe Animate where I cannot select the 'Export Audio to ActionScript' option when creating a linkage for an MP3 audio file. The section of linkage disalble to access. What could be the possible reasons for this problem, and what steps can I take to seek help from the community in resolving it?

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Community Expert ,
Apr 13, 2023 Apr 13, 2023

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Hi.

 

Does this happen to other sound files that possibly have different settings?

 

Please let us know.

 

Regards,

JC

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New Here ,
Apr 14, 2023 Apr 14, 2023

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yes. i try to all format sound but it still same

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Community Expert ,
Apr 13, 2023 Apr 13, 2023

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if you have a canvas project, that's expected.

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New Here ,
Apr 14, 2023 Apr 14, 2023

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i'm sory, i dont understand what you mean...... 

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Community Expert ,
Apr 14, 2023 Apr 14, 2023

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@hakimi29375071rh4w 

 

what's your project type?

 

ie, you click(ed) file>new and what "type" did you select?

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Community Expert ,
Apr 14, 2023 Apr 14, 2023

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I can tell it isn't HTML5 Canvas because there isn't the " (Canvas)" suffix in the document name.

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Community Expert ,
Apr 15, 2023 Apr 15, 2023

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(i was on a mobile where it's a hassle checking attached images.)

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Community Expert ,
Apr 15, 2023 Apr 15, 2023

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@hakimi29375071rh4w 

 

does you sound play when you select it in the library and press the play button in the library display window:

 

kglad_0-1681570264884.png

 

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New Here ,
May 18, 2023 May 18, 2023

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Tq sir for ur respond, I already solve the issue, my previous adobe animate have bug, I already uninstall and install the latest version. Now it's work 

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Community Expert ,
May 18, 2023 May 18, 2023

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good to hear 

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