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I couldn't publish my work.

New Here ,
Jul 20, 2021 Jul 20, 2021

Hmm, I have this problem where after I am done animating a project, I click "Publish'. Then it says "Importing failed in Adobe Media Encoder". What does that mean? Do I have to install another application for it to work?

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Community Expert ,
Jul 26, 2021 Jul 26, 2021

Export it as a .mov then take it into Media encoder and you can change it there. 

 

Screen Shot 2021-07-26 at 1.11.01 PM.png

 

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Adobe Employee ,
Sep 15, 2021 Sep 15, 2021
LATEST

Hi @Janine5C0C 

The issue with video export has been addressed in the latest Animate update 21.0.9 released today. Please update your copy of Animate & Media Encoder to the latest using Creative Cloud Desktop application to avail the fix.

Thanks.

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