Imported video starts with white frames, please help!

[N O M E N O M E N O M]

How to get rid of a white frame/s that appears at the begining of embeded video after Export Video/Media.

• Embeded video starts with the white frame as if it has contained one in the file... but there is no white frame inside the imported video file for sure. The imported video contains only frames showcasing the scene,
• Moreover whole project that contains this video starts form the very begining without any skips or lags. Vector animations start seamlesly from the begining of the timeline but not the video,
• To make it clear, the the problematic embeded video should start sharp from the very beginning of the project-animation,
• In relation to that, what I need is to get know, how to solve it without any animation tricks like masking, moving, alpha modifications,
• I'd be greatful receiving help, explaination what may cause this issue and how to solve it,

cheers!

[kglad]

what does testing within animate show?

[N O M E N O M E N O M]

thank you for your interest and answer,

testing shows white screen before video starts, the same as it's shown in exported, appended file

[kglad]

what's the video file type and what import settings did you use?

[N O M E N O M E N O M]

• I tried both AVI and mp4 - no difference
• Import settings: "Load external video with playback component" - the first one from "On your computer" 

[kglad]

with that setting, videos are loaded at run time.  ie, there's a delay.

[N O M E N O M E N O M]

Does it mean it's not a white frame but a delay that denudes white background of the scene?
Thank you!

[kglad]

yes.

ie if you put a background behind the video layer, that bg will display